Loyalty

What are Badger Bonus Points?

BBPs (Badger Bonus Points) are our new loyalty programme reward. Points are collected on every purchase at a rate of 1 point per £1 spent. Each point collected can be used for a 2 pence (£0.02) discount on a future order. As an example, a £100.00 order will earn 100 points, which can be redeemed for a £2.00 discount on your next order.

How do I earn points?

Simply make a purchase, and ensure you either are logged in, or create an account during checkout.

Will my points expire?

Yes, Your points will expire 6 months from the day you earn them, and you will receive an e-mail reminder 14 days before expiration to make sure you remember!

What can I spend my points on?

There are no exclusions, any points accrued can be deducted off any purchase on our website.

How do I see how many points I have?

Simply visit your My Account page, then select ‘Badger Bonus Points’ for a current total.

Will I receive a physical card?

No, all Badger Bonus Points are linked to your account and e-mail address and a physical card is not necessary.

I forgot to login and made a purchase, is it too late to have them added?

Not at all, in fact they may have been added automatically. If the e-mail address used in checkout matches your account e-mail, our system will automatically assign the points to you. Please login, check your Badger Bonus Points total under “My Account”, if your points still aren’t showing then e-mail us at contactus@badgersgames.co.uk.

I’m missing some Badger Bonus Points, what do I do?

No problem, use our contact us form, or e-mail us at contactus@badgersgames.co.uk and we will investigate, and make any appropriate adjustments as necessary.

Do I have to make an account to earn points?

Yes, in order for you to collect and redeem points you need to make an account.

I made a purchase at a Badgers Games pop up shop, can I add the points on?

Yes, simply fill out this form, providing a photo of the receipt and we will add your points!

Is the Badger Bonus Points programme permanent?

We have no plans to end the programme. If we ever are to, then we will allow points remaining to be spent so that no customer loses out.

We do however, reserve the right to amend, suspend or discontinue the scheme without notice. In that event, we will contact you and give you the option to spend any accrued points, or donate them to charity. In the unlikely event factors outside our control cause the loss of points (i.e. natural disaster, catastrophic IT failure, points heist) then we will work out an estimated value of points held at that time and make a donation of that value to a charitable organisation of our choice.

Are there any exceptions or limitations to accruing or spending points?

There are none currently, however this may change in the future – and if so we will update this page to reflect them.

My question hasn’t been answered here…

No problem, simply contact us and we will endeavour to answer your question promptly.